Here for you!
WE'RE OPEN – IN-PERSON, GRAB & GO, ONLINE
All Library locations are open for computer and WiFi access as well as browsing. If you've been enjoying Grab & Go Pick Up, Book Bundles, Zoom reference appointments and other new services, don't worry - they are all still available!
If you do come into the Library, things will look a little different to ensure the safety of all customers and staff:
- All staff and customers age two and above are required to wear masks. (If you have a medical exemption we ask that you let us help you by phone, email or chat. We have accommodation spaces for computer use at Heatherdowns, Kent, Main, Mott, Oregon, Reynolds Corners, Sanger, Sylvania, and West Toledo.
- We will limit the number of people in our buildings to provide safe social distancing.
- We encourage you to limit your visit to one hour to make room for other customers who may be waiting.
- Computer access is available in one-hour sessions at all locations.
- Children under 12 need a responsible person 16 years of age or older with them at all times.
Monday and Tuesday all locations open 9:30 a.m. to 7:30 p.m.
Wednesday and Thursday all locations open 9:30 a.m. to 6 p.m. and the following locations have extended hours to 7:30p.m. - Heatherdowns, Holland, King, Main Library, Oregon, Sanger, Sylvania, Washington, and West Toledo
Friday all locations open 9:30 a.m to 6 p.m.
The following locations are also open on Saturday from 9:30 a.m. to 6 p.m.
Heatherdowns, Holland, Kent, King, Main, Maumee, Mott, Oregon, Reynolds Corners, Sanger, Sylvania, Washington, Waterville, West Toledo
9:30 -10:30 a.m. Wednesday through Friday is reserved for seniors and the immunocompromised.
Access contactless services!
Personalized book recommendations: You can tell us what you have liked reading in the past and we’ll make recommendations just for you! Use this form to tell us what you have liked in the past, or call any location.
Computer help: We can answer your questions about computers, phones, tablets, email, Microsoft products and more. Call 419.259.5200 with your questions or to schedule a one-to-one virtual appointment.
Zoom librarian appointment: Call the Fact & Fiction Department to request a Zoom appointment. You can ask reference questions or get reading recommendations with a one-to-one Librarian conversation. Just call 419.259.5311 or send us an email.
Activities to Go: Visit any location to pick up the latest set of Activities to Go. Each envelope has directions and supplies for fun activities at home for preschoolers, kids ages 5 – 10, or teens.
Countdown to Kindergarten: No matter how school might look this fall, you can help your child be ready with our virtual Countdown to Kindergarten program!
Frequently Asked Questions
BORROWING AND RETURNING MATERIALS
When can I request new items and how long will it take?
New requests began on June 8. So far, we are able to fill requests in a similar timeline as before. There may be some delays as we isolate returned materials for 96 hours out an excess of caution. This exceeds the CDC guidelines which classify virus transmission on materials as low risk.
Will you still do Grab & Go Pick Up even when the Library reopens?
We will provide curbside service as long as the CDC and the Toledo-Lucas County Health Department recommend social distancing measures. After that, we will evaluate the need and use to determine if and where this service continues.
Where do I return materials?
Please only use the outside drop boxes. We can’t effectively quarantine materials from our desk areas. Using the outside drop boxes allows us to safely quarantine all returned materials for 96 hours before making them available for checkout. But don’t worry, you will not accumulate any fines and can continue to make new requests and checkouts during that time.
Can I still request materials using Search Ohio/Ohio Link?
Search Ohio and Ohio Link will not be available until sometime in July. The state delivery service must work through the backlog of returned materials before they are ready to deliver new requests. Also, many libraries around the state are still not open and don’t have staff in their buildings to search for requested materials.
When can I donate my materials again?
You can donate materials every Friday, beginning June 19 at the Friends of the Library Book Center at 1301 North Reynolds Road from 9 a.m. – 1 p.m. Materials must be dropped off in boxes or bags. Masks are required. We cannot receive donated materials at our branches or Main Library. We don’t have room to quarantine the materials nor the staff to transport them to the Book Center at this time. Due to high volume of materials, we can only accept 2 boxes or bags of books at a time.
When will the Library offer in-person programming again? As long as the CDC and the Lucas County Health Department guidelines require or recommend limiting the size of gatherings, we will not be offering in-person programming. Additionally, while we are required or recommended to limit the overall number of people in our buildings, we will not be offering in-person programming.
Instead, we have transformed our most popular programs such as storytimes, performers, and book groups for virtual access via our YouTube channel and Zoom. Storytimes and other children’s programs premier every Saturday morning on YouTube and are available for viewing when it suits you and your family for 30 days. We offer a variety of book groups which are easily accessed with Zoom.
Why aren’t you offering more programs/storytimes virtually? Why are only certain librarians doing these programs? My children miss seeing the librarian who facilitated the storytime we used to attend. Online storytime/programming is new for us and our librarians. We are learning how to best deliver storytimes virtually and gauging interest before expanding. Also, not all librarians are comfortable being online.
When will my group be able to use your meeting rooms/quiet study rooms? There are less than 10 of us. When can you start taking my meeting room reservations?
As long as the CDC and the Toledo-Lucas County Health Department guidelines require or recommend limiting the size of gatherings, we will not be taking meeting room reservations. Additionally, while we are required or recommended to limit the overall number of people in our buildings, we will not be taking meeting room reservations.
HEALTH AND SAFETY
Is it safe to visit the Library?
We are exceeding all the precautions recommended by the CDC and Toledo-Lucas County Health Department to mitigate risks in the Library for staff and customers. This includes requiring masks, social distancing, continuous disinfecting and limiting the number of people in our buildings. Only you can decide if any visit outside your home is safe. We have also greatly expanded digital access to materials and programs and offer curbside service to help deliver Library services as safely as possible.
Do I need to wear a mask?
Per state of Ohio directives, all Library staff are required to wear masks at work. Current state of Ohio directives also require customers to wear masks at all of our locations. If you are uncomfortable wearing a mask for any reason, we will be happy to help you by phone, email, or website chat.
Can I get COVID-19 from touching Library materials?
Scientific studies indicate that it is highly unlikely that people contract COVID-19 from touching things. As a precaution, wash your hands frequently and do not touch your face.
Do you clean all returned materials?
Scientific studies indicate that the virus usually becomes inactive on things within 48 hours. We quarantine all returned materials for 96 hours in an excess of caution before making them available for check out. The virus would be inactive after this amount of time, so we do not need to clean the materials. Customers should not clean materials as many products are harmful to the materials.
Can I bring my children to the Library?
During the pandemic, children under the age of 12 must be accompanied by a responsible person (16 years or older) while in any Library location. The responsible person accompanying children must be able to maintain social distancing parameters between the children and other Library customers and staff. Based on the number of people allowed entrance to the building, an adult accompanied by more than one child will be allowed into the building. Children older than 2 years of age should wear masks while in the building.
Will you still have play areas?
To comply with CDC and Toledo-Lucas County Health Department guidelines, we have removed all high touch objects in our children’s areas.
How do I get a hold of the Library if I have a question?
We're here to help!
Call any location or 419.259.5200.
Email using our Contact Us/Ask a Librarian form .
Chat on our website during the following days/times:
Monday- Friday: 8 a.m. – 11 p.m. Saturday: 9 a.m. – 9 p.m. Sunday: noon - 9 p.m.