I HeatherdownsI had so much paperwork to copy and download to several websites. I was totally clueless of how to do any of this. A very patient and friendly young lady named Laura helped me complete the entire process. I'm so thankful for here kindness and patience in helping me to complete the entire task. Even though the library was very busy she managed to help me and several other customers with no problems. I would like to say thank you so much.
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