Welcome Toledo-Lucas County (TLC)

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Welcome TLC

Welcome TLC is a cross-sector network housed in the Toledo Lucas County Public Library in partnership with Lucas County and LISC Toledo (Toledo Local Initiatives Support Corporation). Welcome TLC’s mission is to build a more welcoming and inclusive community for immigrants, refugees and people of diverse cultures that supports a vibrant civic, economic and social fabric for all.

Welcome TLC was founded in 2014 with resolutions of support by Toledo City Council and the Lucas County Commissioners, and is governed by a steering committee of community partners and leaders, including immigrants and refugees. In 2019, leadership of Welcome TLC transitioned to the Library with the hiring of a full-time Librarian.

Are you an immigrant, refugee, or international newcomer interested in finding out about community, economic, educational and social resources? Maybe you want to find a way to celebrate the diverse cultures that make Toledo and Lucas County a wonderful place to visit and live. Or you may be interested in learning a new language. Let us connect you to information and resources.

We are here to help!
Contact TLCPL's Welcome TLC Librarian Mely Arribas-Douglas at 419.214.6132 or mely.douglas@toledolibrary.org.

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What does Welcome TLC do?

Welcome TLC convenes working committees and leverages its network of partners to address needs of the increasingly diverse international community. Welcome TLC’s efforts prioritize equity and community engagement. Focus areas and activities have included cultural competency, community events, storytelling, refugee resettlement and legal services. Current focus areas include workforce and economic development and language access.

In 2019, Lucas County became the second county in the country to achieve the status as a Certified Welcoming community, an independent audit of services and partnerships. The Certified Welcoming designation is a program of Welcoming America.

Check out some of our efforts below, including resources, news articles, blogs, and event information:

Welcome TLC’s Annual Highlights

Welcome TLC Guide to Hiring Immigrants

Why is Welcome TLC important?

Welcome TLC recognizes that Lucas County is home to an increasing and diversifying international community composed of immigrants, refugees, international students, and visitors. Welcome TLC believes that a strong, resilient and vibrant region is inclusive of our growing immigrant, international and diverse population. More on our increasingly diverse and vibrant international population is in the 2019 New Americans in Toledo and Lucas County data report.

In the News

See how Welcome TLC is building a welcoming and inclusive community for immigrants, refugees, and people of diverse cultures.

Continue Reading: Welcome TLC 2019 highlights

The Welcome TLC initiative works to build a more welcoming and inclusive community for immigrants, refugees, and people of diverse cultures that supports a vibrant civic, economic, and social fabric for all. See how Welcome TLC’s mission fits in with the Library’s institutional values, by reading about the initiative’s origins and transition to the Library.

Continue Reading: Welcome TLC is now Housed at the Library

Since 2016, Welcome Toledo-Lucas County (TLC) has annually celebrated Immigrant Heritage Month, held in June and organized by national partner, Forward.us to give people across the United States an opportunity to explore their own heritage and celebrate the shared diversity of America. Join us in a virtual book discussion, hear from immigrant story tellers and see how our community has celebrated.

Continue Reading: Celebrate Immigrant Heritage Month with Welcome TLC

Online Learning

The following research, materials, and self-paced learning tools are available for the international community and for those who speak languages other than English.

Access World News – Newsbank

The most comprehensive collection of full-text newspapers globally. Provides extensive coverage at every level—international, national, regional, state and local. This fully searchable resource features news content from all 50 states as well as more than 5,900 international news sources from 172 countries. News content may be included in its original published language or translated into English.

School information
Grade Levels: middle school and high school
Subjects: health, history/government, math, science, social studies and technology

Third-Party Provider: Newsbank

Access Access World News – Newsbank Now

Business Book Summaries

Business Book Summaries provides concise yet comprehensive summaries of the best business books. With these summaries, professionals and students can keep up with the latest information in the business world and learn more effectively. Summaries also available in Chinese, French, German and Spanish.

Third-Party Provider: EBSCO

Access Business Book Summaries Now


Searchable database of articles (some full text) from education-related journals, dissertations, regulatory materials, quantitative data and reference materials. Also features opinion pieces, tests/questionnaires and materials published in foreign languages.

School Information
Grade Levels: for college students and educational instructors and researchers

Third-Party Provider: EBSCO

Access ERIC Now

Explora Public Libraries

Provides user-friendly features and easy-to-browse categories of reliable content from the world's leading magazines.

School information
Grade Levels: high school
Subjects: art/music, business, English/language arts, health, history/government, math, science, social studies and technology

Third-Party Provider: EBSCO

Access Explora Public Libraries Now


Provides high quality, innovative learning opportunities to anyone who wants to improve their technology, literacy and/or math skills. Offers information on more than 180 topics through 2,000 lessons, 800+ videos and over 50 interactive activities and games.

School Information
Grade Levels: elementary, middle school and high school
Subjects: art, English/language arts, health, math and technology

Third-Party Provider: GCFGlobal.org

Access GCFLearnFree.org Now

LearningExpress Library

Features nearly 1,000 online tutorials, practice tests and eBooks to help users of all ages. Offers job search and workplace skills improvement, skill building in reading, writing, math and basic science, career certification and licensure exam prep, college and grad school entrance test prep, GED® test prep and more.

School information
Grade Levels: elementary school, middle school and high school
Subjects: college prep, English/language arts, high school prep, history/government, math, science and social studies

Third-Party Provider: LearningExpress Library

Access LearningExpress Library Now

Mergent Archives

Features a vast, indexed collection of corporate and industry related documents. Contains hundreds of thousands of reports covering over 100 countries and industries and offers a reliable and easy to navigate system designed to meet users' historical research needs.

Third-Party Provider: Mergent Inc

Access Mergent Archives Now

National Geographic Kids

Includes National Geographic Kids magazines (2009-present), videos, pictures and books in a kid-friendly environment. Some books available in French, Spanish, Chinese and other world languages.

School information
Grade Levels: elementary school and middle school
Subjects: geography, history/government, science and social studies

Third-Party Provider: Gale

Access National Geographic Kids Now

Newspaper Source

Provides articles from national and international newspapers, television & radio transcripts, and 200 regional newspapers including the Akron Beacon Journal, Boston Globe, Columbus Dispatch, Washington Post and more.

Third-Party Provider: EBSCO

Access Newspaper Source Now

Ohio Driver Practice Test

Getting ready for the Ohio Permit Test? Take six practice tests with 40 unique questions each in English and en Espanol!

Third-Party Provider: driving-tests.org

Access Ohio Driver Practice Test Now

Reference Solutions (Formerly ReferenceUSA)

Reference Solutions is a powerful online reference and research tool providing library cardholders instant, real-time access to accurate, in-depth information on U.S. businesses (59 million) and U.S. residents (310 milliion).

Reference Solutions makes it faster and easier to find new business opportunities, research executives and companies, find news articles, conduct job searches, research papers, locate addresses and phone numbers, conduct market research and much more.

Third-Party Provider: Data Axle

Access Reference Solutions (Formerly ReferenceUSA) Now

Transparent Language

Learn more than 100 languages at your own pace with easy-to-use online lessons, vocabulary exercises, practice activities and more.

School information
Grade Levels: high school
Subjects: foreign language

Third-Party Provider: Transparent Language

Access Transparent Language Now


Tutor.com offers online academic tutoring to K-12, intro-level college and GED students. No appointment is needed and tutors are available noon to midnight, 7 days a week! Study 24/7 with their practice quizzes and SkillsCenter Resource Library. Sample quizzes include ASVAB, ACT/SAT prep, Math Fundamentals and much more. Tutor.com also provides writing support either in a live session or through the Drop-off Paper review. Receive feedback on reports, essays, resumes and cover letters within 12 hours.

Need help? Try our online chat or check out Tutor.com's FAQ and Troubleshooting page.

School information
Grade Levels: elementary school, middle school and high school
Subjects: get tutoring on any school subject, as well as college and high school prep

Third-Party Provider:

Tutor.com, Inc. and TPR Education, LLC d/b/a The Princeton Review

Access Tutor.com® Now

United Way 211

United Way 2-1-1 is a free, 24-hour, 365-day health and human service resource for those in Lucas, Wood and Ottawa counties. There are numerous ways to chat with a 2-1-1 Community Resource Advisor: Dial 2-1-1 (1-800-650-HELP), text your zip code to 898-211, or instant message by visiting www.211nwo.org. You can also use the link below to access 2-1-1’s Community Resource Database and manually search local resources that can help you in finding food, clothing, utility assistance, housing/shelter and much more. United Way 2-1-1 also offers translation services over the phone, if English is not your primary language.

Third-Party Provider: United Way

Access United Way 211 Now

World Book Encyclopedia

Online version of the popular encyclopedia. Great for general information or for school projects. Includes non-fiction eBooks for students and WorldBook in Spanish and French.

School information
Grade Levels: middle school and high school
Subjects: art/music, geography, history/government, science, social studies and technology

Third-Party Provider: World Book

Access World Book Encyclopedia Now


The world's most comprehensive bibliography with 40 million bibliographic records representing 400 languages.

Third-Party Provider: OCLC

Access WorldCat Now

World Languages Collection